We’re proud of the relationships we’ve built throughout our 50 years of providing real estate services in Puerto Vallarta. Our business has grown from the strength of these relationships as well as from the recommendations that our clients have shared over the years.
Because of our ability to to adapt to market trends and help our clients make solid investments, we are the trusted advisors in Puerto Vallarta real estate – and it shows.
Below, we share with you some of our clients’ experiences.
Marc Serrao knows Vallarta is honest and does a good job. We recommend him.
Marc Serrao guided me through my first international real estate purchase with confidence and professionalism which made the transaction much less anxiety provoking. I would purchase Mexico property with Marc without hesitation.
You have represented us for the past 2 years as our realtor. You assisted us in finding a rental when we first moved to PV, and subsequently when we bought our home here. We have always been impressed by your professionalism and positive attitude. As our agent, you always returned phone calls promptly and have been available when we have needed you. During the process of purchasing our home, you always gave us sound advice and acted as our advocate. Your knowledge of local listings and locations is impressive. We would recommend Marc Serrao to anyone seeking your services.
You are amazing Marc Serrao! I admire and respect your approach and integrity! You are one of the best realtors I have ever dealt with, and it shows in how you handle yourself. Thanks for all of your hard work.
I have to say that Marc Serrao is an amazing realtor. I reached out to Marc 2 years ago by email when we started thinking about buying a place in Puerto Vallarta and we probably spent 4 to 6 months narrowing down locations and options before our arrival to start looking. We had a 1 day pre-meeting at his home followed by a very busy day looking at approximately 8 options. We walked into 1 place and new it was the place for us and made an offer that day. Our offer was accepted before we left Mexico and closed 4 months later. Marc has now been helping us decorate our vacation home and he is amazing to work with. I have been involved in Real Estate in the US and Marc is on of the best real estate professionals I have ever worked with. He made buying a place in Mexico easier than it was to refinance our condo in San Francisco. Thanks again Marc for making our dreams come true - I wish we were on House Hunters International with you because you were AMAZING.
I realized that here we are about ready to start another Season in Vallarta, unfortunately I did not get to see you when I was down in September to set up the condo. It is now fully furnished and ready for this Winter Season. I'm sure you get requests from new clients asking about your service with other clients. Well I for one, along with other of my friends who have purchased properties thru you, have been more than happy with our dealings. You were recommended by one of them. You were prompt when you picked me up to take me to visit several properties, giving back-ground on each one and explaining the 'pros and 'cons' of the area...shopping..transportation, etc to various places from each one. I am THRILLED with my purchase of the condo I decided on to buy. I look forward to visiting with you when I arrive later this Month. Thanks Marc Serrao for looking after the business with the 'notario' and setting up the 'Trust". If and when I need more "info" I feel I can call upon you at any time.
There are many good realtors but few are outstanding Applegate Relators and agent Alvaro Garcia are that one in a million. As first-time property owners in Mexico, my husband Don and I had many questions and concerns, Alvaro explained every detail of ownership, answered all our questions and explained everything we needed to know in a clear concise language easily to understood. But it didn't stop there. After all the "t's" were crossed and the "i's" were dotted and everyone had signed on the lines above our printed names; Alvaro continued to come to our rescue. He assisted us with our telephone, wifi, and cable service and also electric. He even went with us and acted as interpreter when we later decided to purchase a vehicle. Alvaro's professionalism and integrity are valuable assets to Applegate. We received the most excellent level of service anyone could ask for. Along with a "great deal" on a "great condo" in a "great town " in Paradise PV, we also found a great, true and everlasting friendship. Thank you, Alvaro. And thank you Applegate Realtors.
For being first time investment property owners in Mexico and with a very limited amount time during which we could look at homes while we were visiting Puerto Vallarta, we had a lot of angst about the entire homebuying process. In addition to being concerned about finding a reputable realtor and the language barrier, we also had lots of questions about dealing with sellers, builders and property managers as well as the steps involved in the closing process for non-Mexican citizens.
In came Miles with his can do attitude, perfect English and his wealth of knowledge of the PV real estate market. He had our entire day mapped out and we were able to look at 9 properties in the span of 7 hours; as we toured each property, Miles highlighted both advantages and disadvantages of each property including rentability, location, views, upcoming construction that could block the view, etc. He also asked us to keep an open mind as he took us to a new development, again notating the pros and cons of purchasing properties in the pre-construction phase. We never felt pressure to buy; Miles simply presented the facts and left it up to us to make a decision – something a first time homeowner truly appreciates.
Miles answered all our questions with ease and made us so comfortable with the entire buying process that we made an offer the following day. After we went back to the US, we stayed in constant communication with Miles, who was always willing to go the extra miles to ensure he is providing amazing customer service. We lost count on how many times we asked him to visit the construction site and provide us photos of the progress as well as to negotiate with the builder/listing agent on modifications we needed to make to the unit. Miles did it all with a smile and a positive attitude.
When we went back to PV for our second trip, Miles again offered his time (even on weekends) to drive us around to furniture builders and to get us familiar with the City – something for which we did not have time during our first trip. As the construction draws near to an end, Miles continue to check on us to make sure we had no questions or concerns.
We highly recommend Miles for your homebuying needs. His customer service is second to none!
We would like to whole heartedly recommend Marc Serrao as not only a realtor but a great house designer. We have spent loads of time together touring houses, he is fun to be around and honest about the properties. He was very professional with our buying experience. He is a great asset to PV!